McCORMICK & COMPANY, INC.
211 Schilling Circle, Hunt Valley, MD 21031
April 11, 2008
RE: WITHDRAWAL NOTIFICATION
Dear McCormick Customer:
McCormick has identified a quality problem involving McCormick Ground Cinnamon. An investigation has shown that part of a processing order was not milled according to McCormick standards. This is not a health hazard, but a quality issue, that does not meet McCormick standards. Therefore, we are conducting a voluntary product withdrawal.
The product subject to this withdrawal is:
McCormick CINNAMON GROUND 2.37 OZ
CINNAMON UPC NUMBER 52100004389
McCORMICK ITEM NUMBER: 900438
AFFECTED DATE CODES: BEST BY MAR1011AH, BEST BY MAR1011BH, BEST BY MARCH1011CH, BEST BY MAR1111AH, BEST BY MAR1111BH, BEST BY MAR1111CH
QUANTITY: 350 CASES
The date codes listed above are the only ones subject to this withdrawal. The date code can be found printed on the bottom of the bottle. The date code is also printed on the one panel of the shipping case, on the opposite end from the SCC barcode. The total quantity above represents product shipped to customers from March 25, 2008 to April 9, 2008.
Please immediately notify your distribution centers and retail outlets and request that they examine their stock of remaining product for the affected codes. Complete the enclosed return/destruction form and fax or email the form to the contact provided at the bottom of the form. Credit for all defective product will be issued in the typical manner. Contact your McCormick sales representative for specific return instructions or questions. Quantities less than 8 cases may be destroyed at the distribution center or store, and quantities over 8 cases should be returned to McCormick.
Withdrawal Notification
McCormick Cinnamon Ground 2.37 OZ.
April 11, 2008
Page 2
We will be contacting each of the distribution centers that received shipments of this defective product to confirm the amount of product found and removed from each customer’s retail shelf or the distribution center.
Our objective at McCormick is to offer customers and consumers reliable quality and value. We apologize for any inconveniences this incident may cause your customers. We appreciate your cooperation in this matter. If you have further questions, then please contact Dave Mixon, Director of Quality Assurance, at 410-527-8491 (phone), 410-527-8686 (fax) or by email at Dave_Mixon@McCormick.com.
Sincerely,
David R. Mixon
Director of Quality Assurance
Market Withdrawal
RETURN INFORATION FORM
We do _______ do not ________ have any stock of recalled product.
Vendor Name: _____________________________ Vendor Code/Est #:_______
UPC: 52100004389 Material Number:900438 Brand: McCormick
Pk/Size: 2.37 oz Description: Ground Cinnamon
Pack Date/Bottle Code: BEST BY MAR0511BH,
BEST BY MAR1011AH, BEST BY MAR1011BH, BEST BY MAR1011CH,
BEST BY MAR1111AH, BEST BY MAR1111BH, BEST BY MAR1111CH
QUANTITY
Quantity Received: ___________________________________________
Quantity On Hand: ___________________________________________
By signature below, please confirm quantity on hand has been segregated and placed on hold:
Name (Identify):_________________________________________________________
Operating Company/In-Transit Warehouse:
______________________________________________________________________
Phone Number:__( )_________________________________________________
Signature:______________________________________________________________
Fax this form to: 410-527-8686 or email this form to Dave_Mixon@McCormick.com
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