Wednesday, March 5, 2008

Quaker Oats Company has issued a voluntary recall on a small amount of Aunt Jemima Pancake & Waffle Mix - Original, Original Complete and Buttermilk C

March 5, 2008
The Quaker Oats Company has issued a voluntary recall on a small amount of Aunt Jemima Pancake & Waffle Mix - Original, Original Complete and Buttermilk Complete - which may have potential salmonella contamination. No other Aunt Jemima products, frozen Aunt Jemima or Quaker products are affected.
No illnesses have been reported in connection with this issue to date. There is very low risk of illness when preparation directions on box are followed and product is not consumed raw or undercooked. There is no health risk associated with handling the packages for disposition.
We have notified the FDA and are in the process of recovering the product involved. Approximately 98% of the impacted product is within Quaker’s control. The 2% of product which is outside of Quaker’s control was shipped to a limited number customers and Quaker has identified specifically who those customers are. Of the small quantity that was shipped, the vast majority has likely not been placed on store shelves.
We will take the following steps:
At warehouse -
· We have already contacted our direct buying customers affected and have asked them to place the specific product on hold for our pick up.
· We will send in carrier partners to pick up the product at customer warehouses. You will be contacted directly by these carrier partners with additional details. Please do not send any product to retail locations from customer warehouses. Place affected product on hold at customer warehouses until it is picked up by our carrier partners.
At retail –
· If you have product affected (with both the UPC codes and Best Before dates indicated), we ask that you destroy and dispose of it in accordance with local regulations. Complete the Affidavit of Destruction (copy attached) and return the Affidavit to Quaker as directed.
Quaker will issue full credit at an invoiced cost for all affected product (listed within this notice).
The Quaker Oats Company is committed to quality excellence. We appreciate your cooperation in this matter and will work quickly to recover product and ensure the safety of our consumers.
If you have any questions, please contact your respective Account Executive or your Customer Account Specialist.
Sincerely,
Dennis M. Donelon

Director, Customer Service
The Quaker Oats Company








On February 29th we issued a Quality Alert to customers affected with Case Code, Lot Code and Best Before Code dates. We’ve since refined the Codes and Best Before date information (see below). This voluntary recall ONLY involves the Aunt Jemima mixes with the listed Case Code, Lot Code, and Best Before Code Date information


Product/Case Code
Product Description
UPC
Size
Case Code(s)
Best Before Code Date(s)*Note XX:XX Represents Timestamp
L is a number 1 or 2
QO43272
Aunt Jemima Buttermilk Complete
30000 43272
6-5lb.
FEB-14-08 XX:XX HL
Feb 08 09 H L XX:XX
FEB-15-08 XX:XX HL
Feb 09 09 H L XX:XX
QO05040/J
Aunt Jemima Original
30000 05040
12-2lb.
FEB-14-08 XX:XX HL
Feb 08 09 H L XX:XX
QO05070/J
Aunt Jemima Original Complete
30000 05070
12-2lb.
FEB-19-08 XX:XX HL
Feb 13 09 H L XX:XX
FEB-20-08 XX:XX HL
Feb 14 09 H L XX:XX
FEB-21-08 XX:XX HL
Feb 15 09 H L XX:XX
QO05300/J
Aunt Jemima Buttermilk Complete
30000 05300
12-2lb.
FEB-19-08 XX:XX HL
Feb 13 09 H L XX:XX
FEB-20-08 XX:XX HL
Feb 14 09 H L XX:XX
FEB-21-08 XX:XX HL
Feb 15 09 H L XX:XX
FEB-22-08 XX:XX HL
Feb 16 09 H L XX:XX
Affidavit of Destruction for :
Customer Pick–up Location:

Street Address:

City, State, Zip Code

Telephone Number



Product Code
Product Description
Case Code

Quantity
Indicate bags
and/or cases












Total


Location of Destruction

Street Address

City, State, Zip Code

Method of Destruction:
NOTE: Product must be destroyed in full compliance with local regulations


Photo Attached

I do hereby certify that on I witnessed the physical destruction of the above items (date)

Print Name Title

Signature Date

Phone Number

Please return completed, SIGNED form to: Joshua Trepczyk
555 West Monroe
Chicago, IL 60661 or FAX: (866) 449-2414
If you have questions: joshua_trepczyk@quakeroats.com

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