Thursday, October 11, 2007

Banquet Pot Pie Recall

ConAgra Foods Sales
Five ConAgra Drive
Omaha, NE 68102

402-595-7919
doug.knudsen@conagrafoods.com
[10/10/07]

Phil Scarpa
White Rose Food Corp.
580 Port Carteret Dr.
Carteret, NJ 07008


Bitmap

National Price List for Continental US






Group Desc
Brand
Material Desciption
Case UPC
Each UPC

20 - Frozen Retail
BANQUET (BQ)
BQ MEAT PIE CKN W/BROCCOLI
20-0-31000-10100-2
00-0-31000-10100-8

20 - Frozen Retail
BANQUET (BQ)
BQ MEAT PIE CHICKEN
20-0-31000-10101-9
00-0-31000-10101-5
20 - Frozen Retail
BANQUET (BQ)
BQ MEAT PIE TURKEY
20-0-31000-10103-3
00-0-31000-10103-9
20 - Frozen Retail
BANQUET (BQ)
Mod Plt BQ Pot Pie
00-0-48300-74015-8
00-0-48300-74015-8
20 - Frozen Retail
BANQUET (BQ)
MOD Plt BQ Pot Pies 10101 10102 10103
00-0-48300-74011-0
00-0-48300-74011-0
only codes effected


Dear [Phil Scarpa],

ConAgra Foods was contacted yesterday by federal and state health officials regarding potential concerns related to consumers not following cooking instructions for our 7 oz. Banquet Pot Pies and private label pot pies produced at our Marshall, Missouri facility. Consumers were advised today by ConAgra Foods and the USDA not to eat the turkey and chicken product at this time.

As a precautionary measure, all 7 oz. Banquet and Private Label Pot Pies containing poultry, bearing the number P9 on the side of the package, are on temporary hold while we work with the U.S. Department of Agriculture (USDA) to address the situation. Routine shipments are suspended and customers should immediately remove the P9 product from store shelves and isolate it in their warehouse. They should also suspend selling 7 oz. Banquet Pot Pies and private label pot pies containing poultry bearing the number P9.

ConAgra Foods is working with the (USDA) to identify any additional steps that may be appropriate, including potential changes that may further clarify cooking instructions for consumers. Already, we are revising packaging to more clearly illustrate different cooking times for Banquet pot pies related to varying wattages of microwaves.

I want to emphasize that Banquet Pot Pies and private label pot pies are not ready-to-eat products and must be thoroughly cooked according to package directions before eating. The cooking instructions for these products are specifically designed to eliminate the presence of common pathogens found in many uncooked products. Microwave cooking times vary, depending on the wattage of the microwave, so consumers should carefully follow all instructions.

If they wish, consumers may return these products to ConAgra Foods for a full refund, by sending the side panel of the package that contains the code “P9” to ConAgra Foods, Department BQPP, PO Box 3768, Omaha, NE 68103-0768. Or if they prefer, they may return the product to the store from which it was purchased for a refund; consumers should discard the product prior to returning the entire package to their retail store.

We expect this to be a short term situation and these items are not being discontinued. We will provide you with an update on this situation within the next 24-36 hours.

Sincerely,
Doug Knudsen
President, ConAgra Foods Sales

1 comment:

R. Butch Ramp said...

I HEARD ABOUT THE RECALL, AND THE NEXT DAY IT WAS BROADCAST THAT IT WAS NO LONGER EFFECTIVE AND IT WAS FURTHER STATED THAT YOU ADVISED EVERYONE TO SIMPLY COOK THE MEAT PIES THOROUGHLY. ON SATURDAY EVENING I COOKED TWO CHICKEN MEAT PIES FOR 8 MINUTES IN THE MICROWAVE. I HAD TO LET THEM COOL BEFORE THEY WERE ABLE TO BE EATEN. SUNDAY LATE EVENING I HAD TO RUSH TO THE BATHROOM AND HAD SE VERE DIARRHEA. I KEPT RETURNING TO THE BATHROOM EVERY TEN MINUTES.
I STARTED TO EXPERIENCE SUCH SEVERE MUSCLE CRAMPS IN MY LEGS, THIGHS, ABDOMEN AND ARMS. IT GOT SO SEVERE THAT I WAS UNABLE TO MOVE AND TOO SCARED TO MOVE THAT I COULD NO LONGER GO TO THE BATHROOM TO RELIEVE MYSELF. I WAS RUNNING A HIGH FEVER AND WAS SO WEAK THAT I COULD NOT LIFT MY ARM TO GET A DRINK. I BECAME SO DEHYDRATED THAT AFTER 18 HOURS, WHEN THE CRAMPS SUBSIDED A LITTLE, THAT I DRANK WATER AND OTHER LIQUIDS FOR SEVERAL HOURS. I COULD NOT PASS URINE AS I WAS SO DEHYDRATED. THE PAIN WAS SO SEVERE THAT I COULD NOT STAND THE MOVEMENT TO GET TO THE HOSPITAL. TODAY, I AM STILL WEAK, AND HAVE BLOODY STOOL. I AM VERY WEAK. I WAS SO SICK, THAT NOT WAS I UNABLE TO GO TO WORK, BUT MY WIFE HAD TO TAKE OFF TO CARE FOR ME. I HAVE EATEN YOUR PRODUCTS FOR OVER 40 YEARS, BUT I SHALL NEVER BUY ANOTHER PRODUCT AGAIN. IT SEEMS TO ME THAT TO SAVE A FEW PENNIES, YOU RISK PUTTING PEOPLE THROUGH SUCH PAIN AS I EXPERIENCED THAT THERE SIMPLY IS NO EXCUSE FOR RISKING IT AGAIN. I SHALL TELL EVERYONE I SEE TO NEVER BUY YOUR PRODUCT AGAIN. THE PAIN I SUFFERED OVER YOUR MEAT PIES WAS MORE SEVERE THAN BEING WOUNDED IN VIET-NAM, HAVING MY FINGER CUT OFF, OR BROKEN LEGS.
THERE SIMPLE IS NO EXCUSE FOR A COMPANY TO BE SO THOUGHTLESS AND DENY THAT THERE WAS A PROBLEM. MY WIFE ATE EVERYTHING THAT I HAD EATEN FOR TWO WEEKS BEFORE WITH THE EXCEPTION OF THE TWO MEAT PIES THAT I ATE ON SATURDAY EVENING.